Return Policy
Return Policy
Effective Date: July 23, 2026 Last Updated: July 23, 2026
At YKMOTOS we want you to be satisfied with your purchase. This Return Policy explains how returns, exchanges and refunds work for products bought at ykmotos.com. It forms part of our Terms of Service.
1. Return Window
You may request a return within 30 days of the delivery date. Requests made after this window may not be accepted.
2. Conditions for Return
To be eligible for a return, an item must be:
- Unused, uninstalled and in resalable condition;
- In its original packaging, with all tags, labels, hardware and accessories included;
- Accompanied by proof of purchase, such as an order number or receipt.
Items showing signs of installation, use, wear, modification or damage caused after delivery are not eligible for a standard return.
3. Non-Returnable Items
The following generally cannot be returned unless they arrive defective or damaged:
- Electrical components, such as CDI units, wiring harnesses, regulators and switches;
- Special-order, custom or made-to-order parts;
- Items marked final sale or clearance;
- Fluids, chemicals and other consumables;
- Gift cards.
4. How to Start a Return
- Email us at [email protected] with your order number and the reason for the return. Photos are helpful for damaged, defective or incorrect items.
- We will review your request and, if approved, send return instructions and the return shipping address.
- Pack the item securely and ship it to the address we provide.
Please do not send items back without first contacting us. Unauthorized returns may not be processed.
5. Return Shipping Costs
If the return is due to our error, such as a wrong, defective or damaged item, we will cover the return shipping cost or provide return instructions at no charge to you.
If the return is for another reason, such as change of mind, ordering the wrong part or incorrect fitment on your side, return shipping is your responsibility and the original shipping fee is non-refundable.
6. Damaged, Defective or Incorrect Items
Contact us within 7 days of delivery with your order number and photos of the item and packaging. We will arrange a replacement, exchange or refund where appropriate.
7. Exchanges
If you need a different size, model or part, the fastest way is usually to return the original item for a refund, subject to this policy, and place a new order. Contact us if you prefer a direct exchange.
8. Refunds
Once we receive and inspect your return, we will notify you of approval or rejection. Approved refunds are issued to your original payment method within 5-10 business days of approval. Your bank or payment provider may take additional time to post the funds.
Refunds cover the price of the returned product. Original shipping charges are non-refundable unless the return was due to our error.
9. Order Cancellations
You may request to cancel an order before it ships by contacting us as soon as possible. Once an order has been dispatched, it is treated as a return under this policy.
10. Warranty
Some products may carry a manufacturer or seller warranty against defects, as described on the product page. Warranty claims are handled separately from standard returns.
11. Contact Us
YKMOTOS
Email: [email protected]
Hours: Monday-Friday, 9:00-18:00 GMT+8
